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It is amusing to be the king
Aight so
I am having a little problem with my Internet connection
Basically for all you techies the cache on my ISPs DNS Server has gotten hosed, and as a result I cant access a fairly broad section of the Internet. [primarily focused around Microsoft Internet Properties]
I sent an e-mail to technical support and received a response saying that it was a Microsoft Problem.
Unfortunately this only re-affirmed in my mind that the particular technical support representative who responded to my e-mail met the following conditions
1) He was technically ignorant, functionally illiterate and terminally stupid
2) See item number one
The reason I was able to so accurately arrive at such a detailed understanding of his capabilities and character
is that I had specifically address and demonstrated in my first e-mail that it was not a Microsoft problem.
I had also explained exactly what the problem was, who and what specifically was needed to fix it.
So with a brief quiet moment
to regain my professional demeanor
I composed an elegant succinct missive
imagine a bitch slap written by andrew dice clay
then edited by miss manners
a true work of art
I explained again
how the problem was specifically with my ISP
why it could not be a Microsoft problem
and reminded them how to fix it.
but
then the coup de grace
I attached my phone number
at the bottom of the message,
inviting them to call me
if they did not know how to fix the problem
and
I would be happy to walk them through it
Yes
I am just that damn good
I am having a little problem with my Internet connection
Basically for all you techies the cache on my ISPs DNS Server has gotten hosed, and as a result I cant access a fairly broad section of the Internet. [primarily focused around Microsoft Internet Properties]
I sent an e-mail to technical support and received a response saying that it was a Microsoft Problem.
Unfortunately this only re-affirmed in my mind that the particular technical support representative who responded to my e-mail met the following conditions
1) He was technically ignorant, functionally illiterate and terminally stupid
2) See item number one
The reason I was able to so accurately arrive at such a detailed understanding of his capabilities and character
is that I had specifically address and demonstrated in my first e-mail that it was not a Microsoft problem.
I had also explained exactly what the problem was, who and what specifically was needed to fix it.
So with a brief quiet moment
to regain my professional demeanor
I composed an elegant succinct missive
imagine a bitch slap written by andrew dice clay
then edited by miss manners
a true work of art
I explained again
how the problem was specifically with my ISP
why it could not be a Microsoft problem
and reminded them how to fix it.
but
then the coup de grace
I attached my phone number
at the bottom of the message,
inviting them to call me
if they did not know how to fix the problem
and
I would be happy to walk them through it
Yes
I am just that damn good
King, or Feudal Lord?
Re: King, or Feudal Lord?
*Grin*
and in a few days
you might just find your comment
particularly uncanny
A side effect of Sun Tzu
I'm just wary of self-elevation, seems I hit the ground at a higher velocity the higher I go.
Re: A side effect of Sun Tzu
good point there
what can I say
I sort of rely on a good bounce
to speed my recovery
no subject
no subject
asked me for a remote user login
as a work around
I just VPN'd into corp.msft
and accessed what I needed
that way
but
doesnt mean those bastiches
at my half assed ISP
shouldnt fix their damn servers
*grin*
no subject
no subject