It is amusing to be the king
Sep. 2nd, 2003 12:32 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
pluralAight so
I am having a little problem with my Internet connection
Basically for all you techies the cache on my ISPs DNS Server has gotten hosed, and as a result I cant access a fairly broad section of the Internet. [primarily focused around Microsoft Internet Properties]
I sent an e-mail to technical support and received a response saying that it was a Microsoft Problem.
Unfortunately this only re-affirmed in my mind that the particular technical support representative who responded to my e-mail met the following conditions
1) He was technically ignorant, functionally illiterate and terminally stupid
2) See item number one
The reason I was able to so accurately arrive at such a detailed understanding of his capabilities and character
is that I had specifically address and demonstrated in my first e-mail that it was not a Microsoft problem.
I had also explained exactly what the problem was, who and what specifically was needed to fix it.
So with a brief quiet moment
to regain my professional demeanor
I composed an elegant succinct missive
imagine a bitch slap written by andrew dice clay
then edited by miss manners
a true work of art
I explained again
how the problem was specifically with my ISP
why it could not be a Microsoft problem
and reminded them how to fix it.
but
then the coup de grace
I attached my phone number
at the bottom of the message,
inviting them to call me
if they did not know how to fix the problem
and
I would be happy to walk them through it
Yes
I am just that damn good
I am having a little problem with my Internet connection
Basically for all you techies the cache on my ISPs DNS Server has gotten hosed, and as a result I cant access a fairly broad section of the Internet. [primarily focused around Microsoft Internet Properties]
I sent an e-mail to technical support and received a response saying that it was a Microsoft Problem.
Unfortunately this only re-affirmed in my mind that the particular technical support representative who responded to my e-mail met the following conditions
1) He was technically ignorant, functionally illiterate and terminally stupid
2) See item number one
The reason I was able to so accurately arrive at such a detailed understanding of his capabilities and character
is that I had specifically address and demonstrated in my first e-mail that it was not a Microsoft problem.
I had also explained exactly what the problem was, who and what specifically was needed to fix it.
So with a brief quiet moment
to regain my professional demeanor
I composed an elegant succinct missive
imagine a bitch slap written by andrew dice clay
then edited by miss manners
a true work of art
I explained again
how the problem was specifically with my ISP
why it could not be a Microsoft problem
and reminded them how to fix it.
but
then the coup de grace
I attached my phone number
at the bottom of the message,
inviting them to call me
if they did not know how to fix the problem
and
I would be happy to walk them through it
Yes
I am just that damn good
![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
King, or Feudal Lord?
Date: 2003-09-02 09:43 am (UTC)Re: King, or Feudal Lord?
Date: 2003-09-02 10:09 am (UTC)*Grin*
and in a few days
you might just find your comment
particularly uncanny
A side effect of Sun Tzu
Date: 2003-09-02 10:35 am (UTC)I'm just wary of self-elevation, seems I hit the ground at a higher velocity the higher I go.
Re: A side effect of Sun Tzu
Date: 2003-09-02 10:40 am (UTC)good point there
what can I say
I sort of rely on a good bounce
to speed my recovery
no subject
Date: 2003-09-02 10:40 am (UTC)no subject
Date: 2003-09-02 10:48 am (UTC)asked me for a remote user login
as a work around
I just VPN'd into corp.msft
and accessed what I needed
that way
but
doesnt mean those bastiches
at my half assed ISP
shouldnt fix their damn servers
*grin*
no subject
Date: 2003-09-02 12:12 pm (UTC)no subject
Date: 2003-09-02 04:32 pm (UTC)