yeah, ok

Dec. 13th, 2007 09:23 pm
plural: (Default)
[personal profile] plural
I called comcast
[my cable internet provider]

Went through their menu
got placed in the queue to hold for a representative

hold music kicked in
played half a song
then the phone started screeching
in a way that resembled microphone feedback
only worse

I waited for a little bit
to see if it would be better
then called back

went through the phone tree
and received the following message
at the point where I got hold music before

"I'm sorry, our representatives are unable to take your call as they are participating in a disaster drill, they will be available to help you in approximately one half hour."

So anyway I had stuff to do
so I did it and called them back

There was a little interference on the line
[for some reason my cordless gets a lot of that here]
so I asked her to wait for one second while I switched channels

there was some noise
then the line when quiet
but I was still connected

I waited
then decided to call them back
what do I get when I do
a message saying they are closed for the day

now changing the frequency of your cordless will not cause a dropped call
which means the rep decided it was closing time
and wanted to ditch the call

lame

Date: 2007-12-14 02:45 pm (UTC)
From: [identity profile] budhaboy.livejournal.com
Our cordless phone recieve interference from the microwave... Makes sense if you think about it.

Date: 2007-12-14 07:56 pm (UTC)
From: [identity profile] plural.livejournal.com
yup, that it does.

It is coming to a point where someone could probably make some money by building a broad spectrum receiver for a home to record what frequencies and at what strength signals are being received so that you can program your devices to use different ones. Of course convincing people that they actually need it might not be so easy, with them so focused on acquiring all that other shit they don't actually need.

We have an ever increasing amount of wireless devices and applications that signal crossover is going to continue to be a problem.

Date: 2007-12-14 10:59 pm (UTC)
From: [identity profile] budhaboy.livejournal.com
I'm guessing that the spectrum used in cordless phones, while good at going through walls and distance, because of how cheap they are they can be subject to interference from everything...

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